Privacy Policy
Last updated: January 2025
Your privacy is important to us. This policy explains how KareTech Solutions collects, uses, and protects your information.
Personal Information
We collect information you provide directly to us, such as when you create an account, request services, or contact us. This may include your name, email address, phone number, company information, and billing details.
Technical Information
When you use our services, we may collect technical information including IP addresses, device information, browser type, operating system, and usage patterns to improve our services and ensure security.
Service Data
As part of our managed IT services, we may access and process data on your systems solely for the purpose of providing technical support, monitoring, and maintenance services as outlined in our service agreements.
- Provide, maintain, and improve our IT services and support
- Process transactions and send related information including confirmations and invoices
- Send technical notices, updates, security alerts, and administrative messages
- Respond to your comments, questions, and provide customer service
- Monitor and analyze trends, usage, and activities in connection with our services
- Comply with legal obligations and protect against fraudulent or illegal activity
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and employee training
- Compliance with industry standards and regulations
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist in our operations under strict confidentiality agreements
- When required by law or to protect our rights and safety
- In connection with a business transfer or acquisition
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent where processing is based on consent
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
KareTech Solutions
239 Pike Street, Kitty, Georgetown, Guyana
Phone: 592-626-2383
Email: privacy@karetechsolutions.com